Reference

detik365 Privacy Policy For Your Account

Our detik365 Privacy Policy shows what account details, wallet records and device signals we use when you open an account or access the lobby.

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How QRIS And Wallet Data Are Used

detik365 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy explains how we receive, use and store details connected with your detik365 account. We may collect your name, phone number, verification results, login records, device details, support messages and payment references when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual

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account. Payment references help us match a request to the correct account without treating your wallet balance as a public detail. We use security signals to identify unusual access, protect account sessions and review a payment status when you ask for help. Cookies and similar browser
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tools may remember language, session state and selected settings. We retain records only for operational, dispute and legal needs that apply to the service. If a request involves eligibility or access, the outcome depends on local law. You can contact us through the account support path
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to ask about a record, request a correction or raise a privacy concern.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REQUEST SUPPORT

Account Help For Privacy Requests

A clear contact route helps when you want to ask about a record, correct a phone number or understand a wallet reference. Start from account help and include the email or phone number linked to your account, plus the request type. We may ask for an additional account step before disclosing personal data, so a request reaches the right person without exposing your details.

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Account help

Open the account help path and select a privacy request. Include your linked phone number, the subject of your question and the account step where the issue appeared.

Payment reference

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, share the payment reference rather than a wallet password. We use it to locate the relevant record.

Access concern

If a phone verification or device sign-in concern affects access, tell us when it occurred and which device path was used. We check the session details before responding.

DATA HANDLING

How We Protect Account And Device Data

Privacy depends on clear handling at each account stage, not on vague promises. We separate identity details, payment references, session records and support requests so each team sees what it needs for…

Account details

We use your phone number and other account details to create the correct profile, complete phone verification and send account-related replies. We do not ask you to place a wallet password in a support message.

Wallet records

A DANA, OVO, GoPay or QRIS reference can connect a payment request with your account status. Bank transfer and virtual account records follow the same purpose: matching and resolving the request.

Cookies

Browser cookies can keep a session active, remember selected settings and help us understand whether a page loaded correctly. You can manage cookie choices through your browser controls.

Device security

We record practical device and session signals, such as sign-in time and browser path, to identify unusual account access. These signals support checks without displaying your private account details publicly.

Retention

We keep account, payment and support records for operational handling, dispute checks and legal needs that apply. When a record is no longer needed for those purposes, our process removes or de-identifies it.

Changes and contact

You can ask to access, correct or clarify personal data through account help. We verify ownership before making a change, and eligibility for a request depends on local law.

Privacy Policy Questions About detik365

These Privacy Policy answers address the account, device and payment questions we hear before registration. They explain the practical route for checking records, changing details and raising a concern, including what we need to verify your identity.

It covers account details, phone verification, device and session records, cookies, support messages, payment references and retention. It also explains how to request access or correction through account help.

We use your phone number to create and identify your account, complete the phone verification step before access and respond to account requests. We may verify ownership before sharing related personal data.

Yes. The Privacy Policy covers DANA, OVO, GoPay and QRIS references, as well as bank transfer and virtual account records. We use these details to match payment status with the correct account.

We may record practical session signals such as browser path, device type and sign-in time. These details help us identify unusual access and investigate an account request without publishing your private data.

Use the account help path and state which detail needs correction, such as a phone number or account contact. Include your linked account detail, then complete ownership checks before we change the record.

You can request clarification about account, payment or support records through account help. We explain the relevant data and retention purpose, subject to identity checks and limits that depend on local law.

Send the concern through account help with the affected account detail, date and request type. For a wallet issue, add the DANA, OVO, GoPay, QRIS or transfer reference, never a password.

detik365 Privacy Policy For Your Account

Account Help For Privacy Requests

Account help

Payment reference

Access concern

How We Protect Account And Device Data

Account details

Wallet records

Cookies

Device security

Retention

Changes and contact

Privacy Policy Questions About detik365

01 What does the detik365 Privacy Policy cover?

02 Why does detik365 need my phone number?

03 Does the Privacy Policy cover DANA and QRIS records?

04 What device data does detik365 collect?

05 How can I request a correction to my data?

06 Can I ask what data detik365 retains?

07 How do I raise a Privacy Policy concern?

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