Reference

detik365 Terms & Conditions for Indonesia Accounts

detik365 Terms & Conditions explain how your account, wallet activity, and lobby access work before you open an account.

Account rulesWallet conditionsPolicy access
detik365 detik365 Terms & Conditions for Indonesia Accounts
ACCOUNT HELP

Where to Ask About Account Terms

A clear support path helps when a policy question affects your account or wallet status. Start from the account help route and include the phone number linked to your account, the relevant date, and any receipt reference. We use those details to locate the correct record without asking you to repeat the full issue.

Team online

Account access

For phone verification, sign-in, or account detail questions, use the account help route and identify the exact step where access stopped. We can then match your request to the applicable Terms & Conditions.

Wallet status

For DANA, OVO, GoPay, QRIS, bank transfer, or virtual account disputes, send the payment reference and displayed status. We check the account record before explaining which policy applies.

Policy changes

To ask about a wording change, correction, or account record update, contact support through the account route with the section name and your requested change. We will keep the request tied to your account.

DATA PRACTICE

How We Handle Policy Records

Our policy process is designed to leave a usable trail for account questions without exposing your details to another account.

Data handling

We use account details, phone verification results, and payment references to apply these Terms & Conditions. We do not need your wallet password when checking a DANA, OVO, GoPay, or QRIS status.

Cookies

Cookies may retain session settings so the policy page and account area behave consistently on your device. You can clear browser data, though a fresh sign-in and phone check may then be required.

Account security

Keep your phone, password, and verification messages private. If a sign-in or account change was not yours, contact us through account help and avoid sending credentials in the request.

Record retention

We retain policy, account, and payment records for the period needed to resolve disputes, protect account access, and meet applicable requirements. A support reply can explain the record category involved.

Who to contact

Use the support path attached to your account for questions about these Terms & Conditions. Include your registered phone number and section reference so the request reaches the correct policy queue.

Change requests

You may ask us to correct inaccurate account details or clarify how a clause was applied. We may request phone verification before changing information that affects wallet or account access.

Terms & Conditions Questions Answered

The answers below address the policy searches we receive most often, including account creation, wallet matching, data requests, and access wording. Read them with the full Terms & Conditions, then contact account support if your situation involves a specific transaction or verification record.

They cover account creation, phone verification, acceptable account use, wallet matching, policy updates, data handling, and access decisions. They apply to your account activity across the available lobby areas.

They apply when you create an account, sign in, submit a wallet transaction, or continue using the account after the terms are displayed. The current page wording controls that use.

Phone verification helps connect an account to the person controlling its access. We may require it before account entry or before changing details linked to DANA, OVO, GoPay, or QRIS.

Use only the rails shown for your account, including DANA, OVO, GoPay, QRIS, bank transfer, or virtual account where displayed. Payment details should match your account and the shown instructions.

Contact support through the account help route, name the field that needs correction, and provide the registered phone number. We may complete a phone check before changing account or wallet details.

We may revise the wording when service conditions or legal requirements change. We show the current version on this page, and continued account use after display means the updated terms apply.

Access and eligibility depend on local law. If a rule or account action is not available in your location, the applicable restriction takes priority over a general page statement.